Your product does not suit you? First of all, we are sincerely sorry. At Maison Boteh, we are committed to satisfying the customers who trust us.

This is why, if the product received does not conform to the order, from the date of receipt, you have 3 working days to contact us and inform us of the problem. 

At the customer's request, Maison Boteh undertakes to return the ordered product at its own expense. In the event of a stock shortage and the inability of Maison Boteh to provide the ordered product, the customer will be offered either a similar product or a refund of the initial product.

Contact us by calling (33) 06.68.28.10.44 to obtain a written return agreement.

Any product reshipped without prior return agreement will be refused and returned to the sender.