legal information

1. Presentation of the site.

Under article 6 of law no. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the site www.maison-boteh.com the identity of the various participants in the context of its creation and monitoring:

Owner: MAISON BOTEH – SAS n°877 771 410 – 25 rue des deux ponts 58210 LA CHAPELLE SAINT-ANDRÉ
Creator: MAISON BOTEH
Publication manager: MAISON BOTEH – contact@maison-boteh.com
The publication manager is a natural person or a legal entity.
Webmaster: MAISON BOTEH – contact@maison-boteh.com
Host: Shopify – 150 Elgin Street 8th Floor Ottawa, Ontario K2P 1L4
Credits:
The legal notices model is offered by Subdelirium.com Generator legal notices

2. General conditions of use of the site and the services offered.

Use of the site www.maison-boteh.com implies full acceptance of the general conditions of use below. after described. These conditions of use may be modified or supplemented at any time, users of the site www.maison-boteh.com are therefore invited to consult them on a regular basis.

This site is normally accessible to users at any time. An interruption for reasons of technical maintenance may however be decided by MAISON BOTEH, which will then endeavor to communicate to users in advance the dates and times of the intervention.

The site www.maison-boteh.com is regularly updated by MAISON BOTEH. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to read them.

3. Description of services provided.

The site www.maison-boteh.com aims to provide information concerning all of the company's activities.

MAISON BOTEH strives to provide information as accurate as possible on the site www.maison-boteh.com. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to itself or the third party partners who provide this information.

All information indicated on the site www.maison-boteh.com is given for information purposes only, and is subject to change. Furthermore, the information on the site www.maison-boteh.com is not exhaustive. They are given subject to modifications having been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held responsible for material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, not containing viruses and with an updated latest generation browser.

5. Intellectual Property and Counterfeiting.

MAISON BOTEH owns the intellectual property rights or holds the usage rights on all elements accessible on the site, in particular texts, images, graphics, logos, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written permission of: MAISON BOTEH.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of Liability.

MAISON BOTEH cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the site www.maison-boteh.com, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or the appearance of a bug or incompatibility.

MAISON BOTEH cannot also be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the site www.maison-boteh.com.

Interactive spaces (possibility of asking questions in the contact area) are available to users. MAISON BOTEH reserves the right to delete, without prior notice, any content posted in this space which contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, MAISON BOTEH also reserves the right to hold the user liable for civil and/or criminal liability, particularly in the event of messages of a racist, offensive, defamatory or pornographic nature, regardless of the medium used ( text, photography, etc.).

7. Management of personal data.

In France, personal data is notably protected by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.

When using the site www.maison-boteh.com, the following may be collected: the URL of the links through which the user accessed the site www.maison-boteh.com, the access provider of the 'user, the Internet Protocol (IP) address of the user.

In any case MAISON BOTEH only collects personal information relating to the user for the purposes of certain services offered by the site www.maison -boteh.com. The user provides this information in full knowledge of the facts, particularly when he enters it himself. The user of the site www.maison-boteh.com is then informed whether or not they are obliged to provide this information.

In accordance with the provisions of articles 38 and following of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, any user has a right of access, rectification and opposition to personal data concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the response must be sent.

No personal information of the user of the site www.maison-boteh.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the repurchase of MAISON BOTEH and its rights would allow the transmission of said information to the possible purchaser who would in turn be bound by the same obligation of conservation and modification of data with respect to the user of the site. www.maison-boteh.com.

The site is not declared to the CNIL because it does not collect personal information. .

The databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 relating to the legal protection of databases.

8. Hypertext links and cookies.

The site www.maison-boteh.com contains a certain number of hypertext links to other sites, set up with the authorization from MAISON BOTEH. However, MAISON BOTEH is not able to verify the content of the sites visited, and will therefore not assume any responsibility for this.

Browsing the site www.maison-boteh.com may cause the installation of cookie(s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained aims to facilitate subsequent navigation on the site, and is also intended to enable various traffic measurements.

Refusing to install a cookie may result in it being impossible to access certain services. The user can, however, configure their computer in the following way to refuse the installation of cookies:

Under Internet Explorer: tool tab (cog-shaped pictogram at the top right) / internet options. Click Privacy and choose Block all cookies. Validate on Ok.

Under Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set Retention Rules to: Use custom settings for history. Finally uncheck it to disable cookies.

Under Safari: Click at the top right of the browser on the menu pictogram (symbolized by a cog). Select Settings. Click Show advanced settings. In the "Privacy" section, click Content Settings. In the "Cookies" section you can block cookies.

Under Chrome: Click at the top right of the browser on the menu pictogram (symbolized by three horizontal lines). Select Settings. Click Show advanced settings. In the "Privacy" section, click Preferences. In the "Privacy" tab you can block cookies.

9. Applicable law and attribution of jurisdiction.

Any dispute relating to the use of the site www.maison-boteh.com is subject to French law. Exclusive jurisdiction is granted to the competent courts of Paris.

10. The main laws concerned.

Law No. 78-17 of January 6, 1978, notably amended by Law No. 2004-801 of August 6, 2004 relating to data processing, files and freedoms.

Law No. 2004-575 of June 21, 2004 for confidence in the digital economy.

11. Glossary.

User: Internet user connecting, using the above-mentioned site.

Personal information: “information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law no. 78-17 of January 6, 1978).

 

II/ CGU & CGV

 

GENERAL CONDITIONS OF SALE AND USE

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OVERVIEW

This website is operated by MAISON BOTEH. Throughout the site, the terms “we”, “us” and “our” refer to MAISON BOTEH. MAISON BOTEH offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here .

By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“General Conditions of Sale”, “General Conditions of Sale and Use” , “Terms”), including those additional terms, conditions, and policies referenced herein and/or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and/or content contributors.

Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use any services offered here. If these General Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Conditions of Sale and Use.

All new features and all new tools that will be added subsequently to this store will also be subject to these General Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by publishing updates and/or modifications on our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.


ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE

By accepting these General Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age minor in your charge to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to the laws relating to copyright).

You must not transmit any worms, viruses or any other code of a destructive nature.

Any infringement or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.


ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse access to the Services to any person at any time, for any reason.

You understand that your content (not including your credit card information) may be transferred unencrypted, including (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission. express written notice on our part.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is not accurate, complete or current. The content of this site is provided for informational purposes only and should not constitute your sole source of information for making decisions without first consulting more accurate, more complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain some previous information. This prior information, by its nature, is not current and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


ARTICLE 4 – CHANGES TO THE SERVICE AND PRICES

Prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice at any time.

We will not be liable to you or any third party for any price change, suspension or discontinuance of the Service.


ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online through our website. These products or services may have limited quantities and are subject to returns or exchanges only in accordance with our Return Policy.

We have done our best to display as clearly as possible the colors and images of our products that appear on our store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but have no obligation, to limit the sales of our products or services to any person in any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to stop offering a product at any time. Any offer for a service or product made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.


ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time. the order has been placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For further details, please see our Returns Policy.


ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no monitoring, control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising from or relating to the use of these optional third-party tools.

If you use optional tools offered through the Site, you do so at your own risk and discretion, and you should review the terms on which such tools are offered by the applicable third-party provider(s).

We may also, in the future, offer new services and/or new features on our site (including new tools and resources). These new features and new services will also be subject to these General Conditions of Sale and Use.


ARTICLE 8 – THIRD PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not warrant or assume any liability for any content, websites, products, services or other materials accessible on or from these third party sites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any such third-party websites. Please review the third-party policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding these third parties' products should be referred to the same third parties.


ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS

If, at our request, you submit specific content (for example, to participate in competitions), or if without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you grant us the right, at any time, without restriction, to edit, copy, publish, distribute , to translate and otherwise use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or infringes. any intellectual property or these General Conditions of Sale and Use.

You agree to write comments that do not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain any unlawful, defamatory, offensive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service. or any other associated website. You may not use a false e-mail address, pretend to be someone you are not, or otherwise mislead us and/or third-parties as to the origin of any comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments you or any third party posts.


ARTICLE 10 – PERSONAL INFORMATION

Submission of your personal information to our store is governed by our Privacy Policy. Click here to view our Privacy Policy.


ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, charges or fees. shipping of products, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate. , at any time and without notice (including after you have placed your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website, should be taken into account in concluding that information in the Service or on any related website has been modified or updated.



ARTICLE 12 – PROHIBITED USES

In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will compromise the functionality or operation of the Service or of any related website, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort, crawl, crawl or scan the web (or any other resource); (j) for lewd or immoral purposes; or (k) to violate or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.


ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee or represent that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that any results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or quality, fitness for a particular purpose, durability, title and non-infringement.

MAISON BOTEH, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors cannot under any circumstances be held responsible for any injury, loss, claim, or direct, indirect, incidental damages , punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs or similar damages, whether whether in contract, tort (even in negligence), strict liability or otherwise, arising out of your use of any service or product from this Service, or as to any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of their occurrence. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.



ARTICLE 14 – COMPENSATION

You agree to indemnify, defend and hold harmless MAISON BOTEH, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees , as to any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising from your violation of these General Conditions of Sale and Use or the documents to which they refer, or your violation of any law or the rights of a third party.


ARTICLE 15 – SEVERABILITY

In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or inapplicable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation should not affect the validity and applicability of all other remaining provisions.


ARTICLE 16 – TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this Agreement for all purposes.

These General Conditions of Sale and Use are effective unless and until they are terminated by either you or not. You can terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we judge, in our sole discretion, that you fail, or if we suspect that you have been unable to comply with the terms of these General Conditions of Sale and Use, we may also terminate this agreement at any time without notice to you. in advance and you will remain liable for all amounts owed up to and including the termination date, and/or we may deny you access to our Services (or any part thereof). ).


ARTICLE 17 – ENTIRE AGREEMENT

Any failure on our part to exercise or apply any right or provision of these General Conditions of Sale and Use should not constitute a waiver of this right or provision.

These General Conditions of Sale and Use or any other policy or operating rules that we publish on this site or in respect to the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all communications, proposals and all prior and contemporaneous agreements, oral or written, between you and us (including, but not limited to, any prior version of the General Conditions of Sale and Use).

Any ambiguity regarding the interpretation of these General Conditions of Sale and Use must not be interpreted to the disadvantage of the drafting party.


ARTICLE 18 – APPLICABLE LAW

These General Conditions of Sale and Use, as well as any other separate agreement through which we provide you Services will be governed and interpreted under the laws in force at 25 rue des deux ponts, LA CHAPELLE SAINT ANDRÉ, D, 58210 , France.


ARTICLE 19 – MODIFICATIONS TO THE GENERAL CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these General Conditions of Sale and Use by publishing updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site after the publication of any modifications to these General Conditions of Sale and Use constitutes acceptance of these modifications.


ARTICLE 20 – CONTACT INFORMATION

Questions regarding the General Conditions of Sale and Use should be sent to us at contact@maison-boteh.com.

 

III/ Refund Policy

RETURNS

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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Several types of products cannot be returned. Perishable goods such as food, flowers or magazines cannot be returned. We also do not accept products for intimate or sanitary use, dangerous products or flammable gases or liquids.

Other items that cannot be returned:
* Gift cards
* Downloadable software
* Certain health and personal care products

To make a return, you must show us a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are certain situations where only a partial refund is given: (if applicable)
*Books with obvious signs of use.
* CD, DVD, VHS tape, software, video game, cassette, or vinyl record that has been opened.
*Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to error on our part.
* Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision whether to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again first.
Next, contact your credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required before a refund is posted.
If after completing all these steps, you still have not received your refund, please contact us at contact@maison-boteh.com.

Sale items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items are not refundable.

Exchanges (if applicable)
We only replace an item if it is defective or damaged. If in this case you wish to exchange it for the same item, send us an e-mail to contact@maison-boteh.com and send us your item to: 25 rue des deux ponts, LA CHAPELLE SAINT ANDRÉ, D, 58210, France.

Gifts
If the returned item was marked as a gift when purchased and was sent directly to you, you will receive a gift credit equal to the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or if the gift giver preferred to receive the item first and give it to you later, we will send a refund to the gift giver and he will know that you returned the item.

Shipping
To return a product, you must send it by post to: 25 rue des deux ponts, LA CHAPELLE SAINT ANDRÉ, D, 58210, France.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from this.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the item you return to us.